NetSuite is a powerful CRM, ERP, and eCommerce platform, so it's not a surprise that it has a robust quoting tool. This tutorial walks you through how to create a new quote in NetSuite, including the basic quote information and all of the subtabs found in a new quote.
While there are a few ways to create quotes in NetSuite, the easiest way is to do it from the record of the customer you're creating a quote for.
Once you've created a new quote, it's time to fill out all of the necessary information. The customer's information will be populated automatically, but there are a few extra items that are beneficial to fill out if you're able to. Also, keep in mind that your NetSuite software might look different from ours if it's customized.
Primary Information
Forecasting
This section is used to create reports to forecast future sales. If you see this section on your quote, we recommend filling out as much information as possible. If you don't have the correct information on hand right now, make sure you update the record later as more information becomes available to you.
Add additional information on the quote in the subtabs section. Subtabs included are items, billing, promotion, shipping, gross profit, contacts, and activities.
Items subtab
Add items to the quote using the items subtab. As a quick note: adding items to a quote doesn't take them out of available inventory.
Billing subtab
This subtab shows the default billing terms for this customer. It defaults to whatever terms the customer has already set up. If you need to change the billing terms, click on the terms dropdown and select the correct item.
Promotion subtab
Use this section to apply any relevant promotions, coupon codes, and discount rates
Shipping subtab
This is where shipping information can be added and calculated. You can add information such as the shipping carrier, shipping method, and shipping tax code if necessary.
This subtab shows what the gross profit for the sale is. With the example we used for this tutorial, it actually shows a negative gross profit because of the discounted price level and coupon code.
Contact subtab
This subtab is pretty simple -- it shows all contacts associated with this customer. This includes the contact's name, job title, email address, phone number, and role (such as primary or secondary contact). You can add new contacts here if needed.
Activities subtab
You can use the activities subtab to send a completed quote directly to the customer from NetSuite. Simply choose how you want the information to be sent by selecting the appropriate checkbox: your options are print, email, or fax.
If you choose to email the customer, you can add a custom message on the right-hand side.
After all the changes we made above, it's important to make sure to click the save button at the bottom of the quote screen. Once you've saved the quote, you'll see a message pop up that says "Transaction successfully saved". If you still need to make changes after saving the quote, you can click the edit button under the customer's name.