NetSuite is a powerful tool that can be used to eliminate duplicate work, refresh outdated business procedures, and consolidate all of your business' data into one dashboard.
While it can work wonders for your business, it's important to make sure NetSuite is properly integrated into your business.
Once you make the decision to implement NetSuite, the next step is figuring out your NetSuite integration plan.
What is NetSuite Integration?
Netsuite is a Software as a Service (SaaS) that, with end-to-end integration, eliminates the need to use different CRM, ERP, or e-commerce solutions and can streamline virtually everything your business does.
In simpler words, NetSuite is a powerful business tool that combines existing software and cloud-based solutions into one main data hub. Instead of having one software for internal accounting data, another for customer information, and a third for e-commerce purchases, all of those systems can be integrated into one comprehensive NetSuite dashboard.
That said, NetSuite is not one-size-fits-all.
While NetSuite provides insightful business data right at your fingertips, it takes planning and a proper integration strategy to ensure it all runs smoothly and works as efficiently as possible for your business.
NetSuite Integration Options
There are multiple different ways to approach NetSuite integration. While there are a few plug and play options, they might not be set up properly for the existing systems you have.
Here are the top NetSuite integration methods and how to determine which one is right for your business.
SuiteTalk is NetSuite's out-of-the-box API that delivers seamless integration with third-party and legacy systems and supports NetSuite's core ERP, CRM, and e-commerce products. While SuiteTalk doesn't require a developer with extensive knowledge of NetSuite's coding language, SuiteScript, it does still require a developer to work with Microsoft .NET or Java to build necessary integrations.
However, SuiteTalk only integrates with certain third-party and legacy systems. If you're looking for more customization, whether it's how your dashboard looks or the systems you can connect to, another integration method would be best.
Best for: Businesses that don't have extensive third-party and legacy systems to integrate with NetSuite, don't want any customization, and are looking for a quicker, less resource-intensive implementation.
Suitelets also allow back-end customization for application extensions and external interfaces.
With all of these coding languages involved, Suitelets do require an experienced developer to create, which can be time-consuming and costly.
Best for: If your business processes are more advanced than what default reporting allows, Suitelets are a great solution. They're also helpful if you want to customize the user interface, including color schemes, sizing, and layout.
While Suitelets won't allow you to control everything in NetSuite, they're a great way to get started with customizing your NetSuite integration process.
If you require even more customizations and integrations than Suitelets allow, RESTlets might be a better option.
RESTlets are a NetSuite integration option that is custom-built using NetSuite's SuiteScript language and allows developers to customize everything from the ground up. RESTlets are used to pull data in from other programs to NetSuite and also to send out secure data from NetSuite to other programs.
RESTlets are a great option because they have the ability to perform search actions, such as looking up customer data, in a faster and more efficient way than NetSuite's regular SuiteTalk API. They also provide the highest level of flexibility in terms of customizing your NetSuite integrations and business processes.
Similar to Suitelets, RESTlets require work from a developer that is highly experienced with SuiteScript and is in tune with the specific needs of your business.
Best for: Companies that use advanced logic to sort through data or require advanced customization options.
A hand-coded integration means the entire NetSuite integration is built from scratch and coded by developers. This integration option allows for the most customization, as it's built specifically for your business and the programs you use to run it.
Hand-coding your NetSuite integration is the most resource-intensive option, as every little detail is coded by developers. This type of integration also requires on-going maintenance, whether it's integrating newly onboarded tools or performing routine updates.
Best for: Businesses that are looking for a fully customized NetSuite program and have the resources for ongoing development work.
5. SuiteCloud Connect
Another one of NetSuite's own offerings, SuiteCloud Connect provides integration packages that help businesses connect NetSuite to top CRM, ESP, and other business management tools. The third-party tools SuiteCloud Connect integrates with include Salesforce, Shopify, and WooCommerce.
While SuiteCloud Connect can make NetSuite integration easier, it doesn't support all third-party tools. Depending on the systems your business uses, SuiteCloud may or may not be a viable option.
Who it's best for: Businesses that only use the systems SuiteCloud Connect provides integration support for. You can view a list of the programs on suiteapp.com.
SuperSync was developed by SCS Cloud to help customers integrate NetSuite with various e=commerce, CRM, and 3PL platforms . SuperSync has a wide variety of different integrations including Shopify, Hubspot, Jira, Shipstation, and Amazon.
SuperSync has basic plug and play integrations with the option to be customized to meet specific business needs and processes.
Who it's best for: Businesses that need to streamline the real-time transfer of orders and information between NetSuite and existing systems.
How Do I Pick the Best NetSuite Integration Option for Me?
It's not easy to know exactly which NetSuite integration option to choose.
It's important to start the process by making a list of all of the third-party and legacy programs your business uses across all departments. Make sure you ask every single team to make a list of the programs they use to ensure you aren't missing anything.
Then, have a clear idea of how your business processes work. Whether it's internal accounting, managing customers, or keeping track of online sales, you need a clear process for each one so you can plan out how to integrate each workflow into NetSuite.
Identifying the tools you use and your business processes will help determine which NetSuite integration option is best for your business.
For example, If the tools you use are all included in the SuiteCloud Connect package, you could use NetSuite's out-of-the-box integration package. If you use tools that aren't supported with NetSuite's integration package or you're looking for any kind of customization, one of the other options would be best.
How SCS Cloud Can Help With Your NetSuite Integration
If you're still not sure which solution would be best for your business, or if you know which NetSuite integration solution you'd like to move forward with but need development resources and expert consultation, SCS Cloud is here to help.
Our NetSuite certified team is composed of highly-trained experts who specialize in NetSuite consulting, implementation, and management. From standard NetSuite configuration to advanced customization, our team's experience and NetSuite certifications will ensure you're guided to a successful launch.
Contact us today for a free consultation. We can help determine which NetSuite integration option is best for your business.